Customer Care

Welcome To Colosseum Active!

If you have any questions or need help ordering, please contact us at info@colosseumactive.com. Our hours of operations are M-F 10am-5pm PST.

Order Status

Registered users can always check the status of their order by clicking on "My Account" in the navigation bar.

Payment

Colosseum accepts the following forms of payment: Visa, Mastercard, American Express, Discover and PayPal.
*A 9% sales tax is only applicable to merchandise shipped to a California address.

Shipping

Available products typically begin preparation for shipment as soon as the payment method is verified. Products ship once they are confirmed in stock, packed to ship, payment is approved, and the receiving address is verified. Products usually ship in 1 - 2 business days and are shipped from Los Angeles, CA (USA). 

We currently ship to the following countries: United States, Australia, Belgium, Canada, Croatia, Estonia, Finland, Germany, Hungary, Israel, Latvia, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Singapore and Spain. Please contact us at order@colosseumbrand.com if you live outside of these territories for special pricing. 

Rates

United States
Priority Mail Express: 2 Business Days - $30
Priority Mail: 2-6 Business Days - $5
Free shipping on orders over $50

Canada
First-Class International: 2-4 Weeks - $10
Priority Mail International: 7-14 Business Days - $30
Priority Mail Express International: 3-7 Business Days - $40
Free shipping on orders over $150

International
First-Class International: 2-6 weeks - $15
Priority Mail International: 7-14 Business Days - $45
Priority Mail Express International: 3-10 Business Days - $60
Free shipping on orders over $200

Returns

Returns or exchanges will only be accepted under the following conditions:

• The return must be received by Colosseum within 45 days from ship date
• The returned item must have its original tags attached
• The returned item must be unwashed, unworn and in original packaging
• Undergarments are final sale and are not eligible for return or exchange
• Items purchased on-sale and/or with special promotional offer are not eligible for return or exchange

Please email our customer service team at info@colosseumactive.com to return an item. Orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service. Make sure to include your orIginal invoice with your return. Please allow 2-4 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed. 

Original shipping charges are not refunded. Please note Colosseum may limit or decline some returns and exchanges.

Size Chart